FAQ

Frequently Asked Questions

Ordering & Payment

What payment methods do you accept?
We accept all major credit cards, debit cards, and other secure payment methods through our checkout.

Is my payment information secure?
Yes! All transactions are processed securely through Shopify's encrypted payment system.

Do you offer any discounts for first-time customers?
Yes! Use code WELCOME15 at checkout to save 15% on your first order.

Shipping

Where do you ship?
We ship throughout the United States and to select international destinations.

How long does shipping take?
Orders typically process within 1-3 business days. Domestic shipping usually takes 3-7 business days, while international orders may take 7-21 business days depending on location.

Do you offer local pickup?
Yes! Local pickup is available. Select this option at checkout.

How can I track my order?
Once your order ships, you'll receive a tracking number via email.

Returns & Exchanges

What is your return policy?
We accept returns within 14 days of delivery for most items in original condition. Please see our Refund Policy for complete details.

How do I start a return?
Contact us through our Contact page with your order number, and we'll guide you through the process.

Products

Are your bath products handmade?
Yes! Our bath salts and spa products are handcrafted with quality ingredients.

Are your products Made in USA?
Many of our products are proudly Made in USA. Check individual product descriptions for details.

Are vintage items one-of-a-kind?
Yes, our vintage collectibles are unique finds. Once they're gone, they're gone!

Still Have Questions?

We're here to help! Visit our Contact page to get in touch.